FAQs

I want to inquire about a piece but have no idea where to start.

We will be sure to have a thorough consultation prior. We will review color via photos, sizing, budget, and design. We love to hear as much inspiration ideas to as little (where we then can pitch different ideas). Lets dream up a piece together!

How do I clean/ maintain my fiber art?

You can gently dust off by swaying fiber side to side. Any smooth fringe can be gently combed out with a wide tooth comb.

How do I hang my piece once I receive it?

We will be sure to talk about design per consultation, most of the time the piece will hang directly on hanger provided but in some cases will be hung directly on dowel

If I live local to North San Diego CA. do I have to get my order via shipping or can I arrange pick up?

We are always happy to arrange a pick up when possible, the less we have to roll up our piece and hand over to a mail carrier the better!

Do you ship internationally?

Unfortunately at this time all orders offered are just in the US.

I ordered my piece when can I expect to receive it?

If you ordered a piece that is on my shop page your order will ship 5-7 days after order is received. If it is a Custom Order timing will vary depending on size and style. This will be discussed prior to purchase through consultation.

Do you offer workshops?

We offer both local live workshops and virtual!

I purchased a virtual workshop how do I watch the tutorial and how do I get my product?

When you order a virtual workshop when checking out you will be asked to give a email. Please give a active one, we will send you a private access code for the tutorial there. Product will be shipped within 5-7 days.